Customer:
Clinical trial sites, biopharma and patients.
Industry:
Life science and healthcare logistics, including clinical trial, cell and gene therapy and direct-to and from-patient shipments.
Solution:
Temperature-sensitive packaging guidance and urgent logistics.
QuickSTAT ensured the safe, compliant, and on-time delivery of a critical high-value, pharmaceutical shipment to a clinical trial site. The shipment required strict temperature control and had tight transit time constraints.
Challenge
An Irish biopharma client required urgent transport of a high-value pharmaceutical shipment to a U.S. clinical site. The shipment demanded strict temperature control and had tight transit time constraints. In such cases:
- Even minor temperature excursions can compromise product viability
- Delays in delivery risk disrupting clinical trial sites and delaying study launch timelines
- Strict adherence to Customer Operating Procedures (COPs) and Good Distribution Practice (GDP) standards is key.
As they have done before, the customer turned to QuickSTAT for the solution.
Solution
Considering the shipment's high sensitivity and urgency, QuickSTAT recommended active temperature-controlled containers to mitigate risk and ensure product integrity.
Why not passive containers?
- Limited hold time (96 hours), vulnerable to delays
- Dependence on airport cold storage availability
- Reliance on airline ground staff for proper handling
Why active containers?
- Self-powered thermal control throughout transit
- Plug-in capability during handoffs or extended ground time
- Continuous live monitoring for real-time visibility and intervention
QuickSTAT rose to the challenge by securing eight RKN units which are self-powered, temperature-controlled air cargo containers.
QuickSTAT DUB teams worked in lockstep with the shipper, confirming site access windows and procedural requirements to ensure a seamless pickup. Simultaneously, QuickSTAT DUB teams secured uplift capacity through trusted airline partners, aligning every step with the client’s exacting transit timeline.
Within 24 hours, the shipment arrived at JFK Airport, cleared customs, and was delivered to the clinical site the following day on-time, within temperature range, safeguarding product integrity every step of the way.
This project demonstrates QuickSTAT’s commitment to its customers and service excellence. Our team handled the entire process from beginning to end with precision and without compromise which clearly illustrates what sets QuickSTAT apart: It’s not just what we move, it’s how we move: with intention and integrity.
